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The expertise, training and experience of our staff put quality and excellence at the heart of our organisation. Their dedication and commitment have earned us the global reputation of ‘experts in language assessment’.
We have over 650 staff worldwide – 505 based in the UK and around 145 in our network of 27 offices around the world. Our extended network includes more than 30,000 examiners, 2,800 examination centres, and over 52,000 registered preparation centres.
We have the largest dedicated research team of any English language assessment provider, including some of the world’s leading experts in the field of language assessment, dedicated to the development and quality control of our examinations.
Fran Woodward Chief Executive
Fran joined Cambridge English in 2017 as Director of our Global Network, leading a large team across multiple offices worldwide and working closely with Cambridge University Press. Before her appointment as Cambridge English Chief Executive, Fran led a strategic review of existing and future technology for parent group Cambridge Assessment. Prior to joining Cambridge English, Fran had a 16-year career at Pearson, where she worked in a variety of commercial leadership roles across the company's products and regions. Fran has a BA in Business from Staffordshire University and a Post Graduate Diploma from Manchester Metropolitan University.
The Business and Marketing department is responsible for driving growth while supporting our customers’ needs.
Sean Hayde Director Business and Marketing
Sean is responsible for the Business and Marketing department. He joined the organisation as Development Manager for East Asia in 2001, and was Assistant Director, Business Development from 2005–2008. In an extensive career in ELT, Sean has taught English as a foreign language in Latin America, the Middle East and Europe. He also worked for the British Council in Saudi Arabia and the UK. He holds a degree in History and English from University College, Cork, and a postgraduate qualification in Business Administration from Henley Management School.
Cambridge Assessment Admissions Testing
Cambridge Assessment Admissions Testing offers a range of tests and tailored assessment services to support selection and recruitment for higher education and employment with a range of customers, including university consortia, medical councils, education ministries and professional organisations around the world.
The Digital and New Product Development department leads the development of innovative new digital assessment and learning products.
Customer Services, Operations, Validation and Assessment is responsible for the end-to-end delivery of our examinations.
Mark Johnston Chief Operating Officer
Mark oversees four departments; Assessment, Customer Services, Operations and Validation, with primary responsibility for the development, creation, delivery and support of the products and services of Cambridge Assessment English. This group of departments continually collaborates across Cambridge English to develop and enhance our products.
Before joining Cambridge English Mark spent five years as COO of a European Commission funded organisation responsible for delivering services to Education and Research institutions and facilities across Europe and conducting research on behalf of the EC. Before that Mark spent 20 years working in operational roles in the commercial telecommunications sector. Mark has an MBA from the University of Edinburgh.
Andy Page Director Customer Services
Andy is responsible for the Customer Services team which provides helpdesk, technical support, Exam Centre development, compliance, inspections and internal business support services.
Andy has 8 years’ experience of teaching modern languages and 16 years of commercial experience in the technology sector. He has worked at every level in technical support contact centres (from frontline agent to operations manager). For 12 years before joining Cambridge English Andy held engineering, operational and managerial roles at Intel Corporation. Andy has always maintained, however, a passion for language learning and an interest in education.
Partnerships, Projects and Policy leads our external relationships, including IELTS, Michigan Assessment English and our work with Cambridge University Press.
The Research and Thought Leadership department conducts in-depth research in the fields of learning, teaching and assessment of English.
Dr Nick Saville Director Research and Thought Leadership
Nick Saville is responsible for directing the work of the Research and Thought Leadership Group. He holds a PhD from the University of Bedfordshire in language test impact, as well as degrees in Linguistics and in TEFL from the University of Reading. He has specialised in language assessment since 1987. Before joining Cambridge in 1989, he taught at the University of Cagliari, Italy, and managed test development projects in Tokyo.
Nick presents regularly at international conferences and has published widely on issues related to language assessment. He was a founding associate editor of the journal Language Assessment Quarterly (2004 onwards) and is the joint editor of the English Profile Studies series.