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Why Cambridge English?
Where a certificate is damaged in transit to a candidate, Cambridge English Language Assessment will only issue a duplicate copy under the following conditions:
Where a certificate is lost between the centre and the candidate, Cambridge English will issue a duplicate copy provided that:
We can only supply a replacement certificate up to 12 months after the despatch of the original. After this time, the candidate may only apply for a certifying statement.
Candidates who have lost their certificate may only apply for a certifying statement; a replacement certificate will not be issued.
Note: replacement certificates and certifying statements can only be issued in the name of the candidate at the time the award was made.
Candidates who do not have their certificate and need to provide proof of their examination result to immigration and other government agencies, educational institutions or employers should refer them to the online Results Verification Service.
They must provide them with two pieces of information:
Both of these pieces of information can be found on the Confirmation of Entry. This is sent to candidates when they register for their exam.
If a candidate has lost their Confirmation of Entry, they must contact their examination centre.
There is no charge for using the Results Verification Service.
A certifying statement is a document which is accepted by universities and other institutions as proof of the examination result. Certifying statements can be requested by the candidate or by the candidate's centre of entry. Certifying statements requested by third parties must have written permission from the candidate. These can be sent, either directly to the candidate or to any public institution. We accept payment by credit card (Visa or Mastercard) and Maestro, but not American Express or Diners Club.
Download the Guidelines for Applying for a Certifying Statement (PDF 97Kb)
To apply for a certifying statement, please click on the link below and complete the online application form.
The form will ask for all mandatory fields to be completed and will automatically calculate the appropriate fee required. On submission of the form the applicant will receive a confirmation that their application form has been received including a unique reference number. If payment is to be made by credit card further instructions will be sent via e-mail on how to provide these details.
For more information on how to apply for a certifying statement and related charges, please download the pricing and procedures document below.
Download the pricing and procedures for certificates and Certifying Statements (PDF 119Kb)
If you need to provide any details or cheque payments via post, please send to the following address with your unique reference number clearly written on the back of the cheque and documents provided.
Cambridge English Language Assessment
Exams Processing (Past Records)
1 Hills Road
For any queries regarding the certifying statement application process please contact the Past Records team at firstname.lastname@example.org