Products and Services
Products and Services
Our innovative products and services for learners, authors and customers are based on world-class research and are relevant, exciting and inspiring.
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Research and consultancy
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The Chancellor, Masters and Scholars of the University of Cambridge acting through its departments, the University of Cambridge Local Examinations Syndicate and Cambridge English of The Triangle, Shaftesbury Road, Cambridge, CB2 8EA, United Kingdom (“Cambridge English”). This policy sets out the personal data we and our providers collect from you, on behalf of Cambridge English (collectively ‘we,” “us” or “our”), and how this data is processed. For the purpose of the UK Data Protection Act 2018 and the GDPR, the Data Controller is Cambridge English.
We collect and process the following data about you:
We may use your Personal Data, Device Information and Log Information to send you push notifications, monitor the App functionality and service levels, group users into region and other specific leaderboards, undertake user and functionality analytics and/or send you notifications by email.
We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.
We do not disclose information about identifiable individuals to our third party analytic providers, but we may provide them with anonymous aggregate information about users to help us identify trends and useful metrics that will help us improve the App.
We may also use your personal information to:
Any payment transactions for in-App purchase will not involve any collection of information from us. The relevant Application stores will collect and process this information.
Where we have given you (or where you have chosen) a password, you are responsible for keeping this password confidential. We ask that you not share this with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Certain features of the App may show your name and profile picture on leaderboards. It is your responsibility to ensure that when using these features that you do not submit any personal data that you do not want to be seen, collected or used by other users.
Our App may contain links to and from websites including, but not limited to, websites on which the App is advertised. If you follow a link to any websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
The GDPR and Data Protection Act 2018 give you the right to access information held about you. You can access your name, email address, country and profile picture (as may be applicable) in your profile screen, in some cases and where it is linked with your social media platforms, you cannot edit these details unless you edit your Facebook or Google profile details. If you want to access any other information held about you, please contact email@example.com.
You are able to withdraw your consent from processing of your personal information by using the “delete” function within the App, if one is available, or alternatively, you can contact us below. Please note that uninstalling the App from your device does not guarantee the deletion of personal information that we hold on your behalf in all cases.
By downloading our apps and/or digital products (the “App”), you agree to the terms of the End User Licence Agreement.
We, The Chancellor, Masters and Scholars of the University of Cambridge acting through its departments, the University of Cambridge local Examinations Syndicate and Cambridge English of The Triangle, Shaftesbury Road, Cambridge, CB2 8EA, United Kingdom licence you to use your selected App and any updates or supplements to it, as permitted in these terms.
Our Apps has been fully tested on the mobile device and operating systems such as Android and iOS. Please check specific operating requirements in that may be set out by the relevant Appstore or Market place in order for the App to function properly. Users of other devices should ensure the minimum operating system requirements are met.
Contacting us (including with suggestions): If you think any of our Apps are faulty or you wish to contact us for any other reason, please email firstname.lastname@example.org. You can also provide feedback on the login screen if you’re having trouble logging in, or as may be applicable, suggest feedback or new topics and questions in the setting and profile screen.
We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. We will give you notice of any change by notifying you of a change when you next start the App or by sending you a push notification which provides you with a link to the updated terms.
From time to time we may automatically update the App to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively we may ask you to update the App for these reasons. If you choose not to install such updates or if you opt out of automatic updates you may not be able to continue using the App.
By using the App, you agree to us collecting and using technical information about the devices you use the App on and related software, hardware and peripherals to improve our App.
To use the leaderboard functionality as may be applicable, the App will make use of location data entered by you or from your social login account.
The App may contain links to other independent websites not provided by us. Such independent sites are not under our control. You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.
You agree that you will:
You have no intellectual property rights in the App other than the right to use in accordance with these terms.
We may end your rights to use the App at any time by contacting you if you have broken these terms in a serious way. If what you have done can be put right we will give you a reasonable opportunity to do so. If we end your rights to use the App: